Can I deposit or withdraw from a friend or relative’s account?

It is not allowed to make deposits using a funding source that is registered under someone else’s name.

To ensure accuracy and avoid disputes, all deposits must be made using funding options that are registered in your own name.

Please reach out to our support team for assistance in the following cases:

  • In case of issues such as blocked EPS or bank card
  • difficulty in making a withdrawal from the account that was used for deposit
  • you have been asked to verify ownership of the payment account please reach out to our support team for assistance.

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